If you had tickets for the now cancelled July 19th Kelly Clarkson concert in Anaheim, you’ll be getting most of your money back… as in the face value of the tickets. But those processing fees from Ticketmaster? Nah… those you won’t be seeing.
Ticketmaster’s processing fees are non-refundable, per their purchase policy… Sadly, you can’t take your business elsewhere, because Ticketmaster has licensing agreements with most of the large concert venues in the US.
Somehow, a couple commenters there are defending Ticketmaster’s policy, as they’re fulfilling their end of the bargain. In the meantime, Ticketmaster has notified screwed ticketholders that they’ll be notified of future presales… but doesn’t point out that customers will be charged, once again, a non-refundable processing fee for a show that could be cancelled yet again at the whim of the performer.
That said, there should be a much higher penalty than $3.75 for buying Kelly Clarkson tickets in the first place, with the fine perhaps going to aa charitable cause… may I suggest “Toy Guns for Tots”?