Taking a cue from Cybele’s parking related post, I wanted to post another query/rant to our readers regarding policy at Los Angeles parking lots…
The other day I was the Grove to see a movie and grab a bite to eat. Knowing that, with validation from the theatre, the parking is listed at $2 for four hours, I made for my car with twenty minutes to spare. Of course, the long line to get out of the parking lot took over fifteen minutes… alas, they insisted I had parked there for over four hours and wanted to charge me an extra $2.
A worse case was had before Christmas at the shopping center across from the Arclight at Sunset and Vine. Bed Bath & Beyond offers one hour validation with purchase. However, due to the holiday crowds, driving into the structure and finding a spot had taken over twenty minutes, in large part because it was over sold, and driving bumper to bumper to the top, only found a spot when I was halfway back down. After less than fifteen minutes shopping (mostly, again, spent in line) I returned to the cluster—- of a parking structure, which was still bumper to bumper in and out, and by the time I arrived at the attendants booth was told I needed to pay up. My total actual time parked in a spot was fifteen minutes.
So, besides as an excuse to vent, I’m interested in knowing if any blogging.la readers with any legal or practial knowledge can let me know if this parking tactic is legal? When you pay to park, is it for time spent within the structure, or for the actual rental of the parking spot? Clearly, parking companies have no incentive for customer service, so who can you complain to?