I’ve been a happy Netflix for years now, I think I’ve had an account with them almost as long as they’ve been in existence, and until recently I’ve never had much of a problem with their service. Since I moved to the 90014 postal code I have had my movies either not show up or never get back to netflix. This never happened to me in the 3 other zip codes that I lived in previously. So after the third disappearance in as many months, Netflix put the kibosh on my renting privileges and instructed me to give them a call. I thought to myself, wow Netflix has a phone number, funny that I could never find that when I was trying to complain about the DVDs that failed to arrive.
I called the number and explained to them the trouble I had been experiencing since moving to Downtown, to which they asked if any of my other neighbors had been having the same problem. I asked them how the hell would I know if my neighbors had been experiencing Netflix theft and couldn’t they just look that information up in their database? The customer service drone then said that I should contact my local post office and file a complaint if this continued to be a problem and then switched my account back on.
I decided not to wait for a disk to go missing again and called the post office right then. I filed my complaint and the postal employee told me that somebody would be contacting me to follow up in the next few days, which they never did. What happened instead is that in the last week, all the netflix movies that have been missing for the last few months have mysteriously been sent back to netflix. I guess the postal thieves got scared and mailed my disks back. How nice of them!