DirecTV Is Making Me Leave The House

Since DirecTV evidenly don’t believe in showing up when they say they will, we are without cable for a week. The cable guy (who I visualize as being the fat Jersey janitor from Futurama) was supposed to come by on Friday to whatever it is they do to activate a box when you transfer the service to someone else. However, despite my roomate taking the morning off work to wait for the scheduled service, the jerks never showed up. Now I’m without cable on a week when there’s a new Drawn Together episode. This does not make me happy.

We’re actually down to watching the documentaries on the TiVO now. Y’know, the stuff that you record because it’s a subject matter you want to learn about, but you never actually get around to watching because you’re too busy watching the brainless stuff you Season Passed. That stuff.

However, tonight, since there’s no cable, I may leave the house instead. My friends have enthusiastically recommended tonight’s lineup at the Hotel Cafe. Specifically, Keaton Simons at 8pm.

And tomorrow, I have to leave the house because it’s our last week of Kickball Pickup. That’d be the usual Wednesday Night Kickball, at Oakwood Rec, 7th/California, Venice. 7pm. Free, pickup game, open to everyone – although last week, we almost had too many people.

But still, even though I suspect it’s healthier not to have the DirecTV, I’m still no end of grumpy at having to go without it. Anyone else feel that they’re being neglected by those forgetful incompetents? Because right now, I’m realizing, their “We Care” ad campaign is a crock.

10 Replies to “DirecTV Is Making Me Leave The House”

  1. (cracking open a virtual beer and handing it to Jillian)

    I spent a week waiting for DirecTV to show up in their appointed four-hour window. Three times they said they’d come on time, only the third time did they actually keep their promise.

    Bottom line – they farm out installations to locally-based installers who don’t believe quite as strongly in living up to expectations of the service-industry-based economy as the rest of us. And they don’t give a rat’s ass about the fact that you lost work time, salary or much else because you were waiting like a good little customer.

  2. And because we’ll still take them over Comcast, because it’s a better deal with a better cable lineup. Thanks for the sympathy. Virtual cheers.

  3. Jillian Tate,

    I don’t work for DirecTV, but I work for another cable company not in the state of CA. I can’t say that I’ve heard good things about DirecTV.

    However, while I agree they are supposed to be there on time, I also know what it’s like to be swamped with work orders so much that you can’t make it to their house at the designated time. Usually I try to call if I know ahead of time I might not be able to make it within the window. The problem is, no matter what you do, you can’t make it to every house on time every time. It’s not possible. It sucks, but it’s just part of the way things like this go. From the cable guys perspective, you have to deal with incompetent customers, customers who have crappy TVs, computers or phones, and then add in traffic and some idiot that works at a desk that doesn’t know how to schedule orders right. Things will not be perfect every single time and 9 times out of 10 it isn’t the cable guy’s fault.

    On the other hand, the guy may be an incompetent dimwit and you should be upset that someone took off of work to wait for him. But chances are, the guy just got behind on his work orders. Maybe?

    Either way, enjoy the time away from the TV. Sometimes I imagine that when I’m dead I’ll want to kick myself for wasting so much time watching TV and not getting outside to enjoy life. Except for Six Feet Under. When I’m dead, that will probably be the one thing I was glad that I watched.

    Have a good day now.

  4. I’m totally surprised. I’ve never had a single problem with DirecTV. I switched to them from Comcast because of the price, and was pleased to discover that they had better customer service as well. I’m sure the problem is with the third party installation company, but if DirecTV’s going to farm it out they need to be on top of their vendor.

    We’re actually down to watching the documentaries on the TiVO now. Y’know, the stuff that you record because it’s a subject matter you want to learn about, but you never actually get around to watching because you’re too busy watching the brainless stuff you Season Passed. That stuff.

    This is the most astute observation of TiVo EVER.

  5. If there’s one thing I hate about moving into a new place, it’s waiting for the freakin cable guy to show up! Unfortuantly since we live in a Monopoly I have Adelphia cable and was given a time frame of 9-12 Saturday morning – which I might add is a difficult time for me to get up on a Saturday morning – they didn’t show up til 1pm and they the cable service wound up giving me a discount.

    Then there’s that time I had to wait almost a month for Comcast to deliver cable to my house but thats too painful to talk about…

  6. I have Adelphia also, and they gave me a 9-12 Tuesday once, and they didn’t come that day. They said they’d send someone out the next day for the same time, but never showed. They finally told me they had a 9am-7pm time frame. A WHOLE DAY! After bitching them out for all the money I had to forgo from not working (I was unemployed at the time. SHHHH!), they comped me a month free. Which is alright, considering I’m poor.

    I use Bittorrent to get most of my goodies. Drawn Together, Stella, Arrested Development…

  7. I did the whole watch the dregs of TiVo thing once, but I carried it another step further after the last time I moved and had to wait for an installation.

    I stopped deleting the mindless stuff as I watched it so that I could watch it again.

    I did the whole watch the dregs of TiVo thing once, but I carried it another step further after the last time I moved and had to wait for an installation.

    I stopped deleting the mindless stuff as I watched it so that I could watch it again.

  8. a guy at my office said that he tried to have hd satellite service from direct tv installed this weekend, but they never showed up. two days in a row. after calling and yelling and cancelling his installation, they told him that they were using a new scheduling system that seemed to forget a bunch of appointments, which coul d explain your hardship, jillian.

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