News Flash: Adelphia Sucks

adelphia.03.jpgAnyone who has Adelphia, has tried to get Adelphia, knows someone who has Adelphia, knows someone who has tried to get Adelphia, knows someone who knows someone who has Adelphia, or knows someone who knows someone who tried to get Adelphia can probably tell you how bad they suck. In fact it’s pretty much common knowledge. They suck big time. They suck so bad that in all my years in Los Angeles I’ve never heard a single positive statement or comment about them. Ever. I’ve heard a lions share of complaints and rants though.

Well it looks like some of our Councilmemebers, Weiss and Garcetti to be exact, heard the complaints too and have decided to do something about it.

LOS ANGELES ñ Defending City residents from unfair cable rate hikes, Councilmembers Jack Weiss and Eric Garcetti today announced that the City of Los Angeles has reached a settlement with Adelphia Cable that guarantees a basic cable rate freeze, creates a new low-rate basic cable package, and eliminates a surcharge that will save customers millions.

ìAdelphia customers have put up with poor service and excessive charges for too long,î said Councilmember Jack Weiss who chairs the City Councilís Information Technology and General Services Committee that oversees cable television. ìThe rate freeze agreement will save consumers money, and I will keep the pressure on Adelphia to provide better service thatís a better value.î

Download the full PDF press release for more details.

23 Replies to “News Flash: Adelphia Sucks”

  1. you are not exaggerating. adelphia sucked so bad, they put me off cable for good. the best experience i had with them is the day i returned my boxes.

    it is kind of unfortunate, as the provider here in the west valley (who i only use for broadband) is actually pretty good.

  2. My experience in the 909 hasn’t been atrocious, but I’m not overwhelmingly pleased. We used to be Comcast until we suddently became Adelphia a couple of years back. I’m still shaking my head at paying over $40 a month for basic non-digital cable. If it weren’t for my wife’s addiction to Fox News and my addiction to the Weather Channel and various Fox Sports/ESPN channels, I’d probably yank cable entirely. (Satellites don’t seem to be any better.)

  3. HALLELUJAH!! – I lived under Adelphia’s cruel reign for over 4 years in North Hollywood and I have the scars to prove it. I got excited for about 2 seconds last year when I thought that moving to Highland Park would deliver me from their evil cable clutches. Then reality bitch-slapped me back into cowering submission. Apparently Dubbya was right this one time – “You can run, but you can’t hide.”

  4. Any company that makes it as difficult to pay their bill online as Adelphia does DESERVES to be in bankruptcy. Even if they actual did care about the customer, at least such a huge corporation could get THIS right. What a joke.

  5. I’ve had both Adelphia and Comcast, Adelphia is the worst. Cox is by far better then both of them though. Had them to.

  6. adelphia internet totally sucks!!!! dial-up was so much more hassle free! These guys cant even keep there hand out of the till long enough to see how many people are pounding on there door!As soon as they are in the pen, the better!as far as centralizing there problem center, they could not have done anything better for themselves as to totally mind f**k the ones who made them there mansions greater than the kellog family, hell W/ kellog at least weve still got tony the tiger!!!

  7. OMFG ADELPHIA SUCKS ASS. They sent out 3 different guys that tried to check why we couldn’t get better upload speeds than 10 kilobits per second, and they all said “I don’t know whats wrong. We will send out another guy.” Still havent seen that other guy. Adelphia should die.

  8. ADELPHIA SUCK!!-ADELPHIA SUCKS!!-ADELPHIA SUCKS!!ADELPHIA SUCKS!!YES,ADELPHIA REALLY SUCKS!!
    Worst customer service ever!!!! They make you do your internet set up, but the fucking process to do it yourself doesn’t make sense!
    Does a waitress tell you to walk in the kitchen and cook your own meal? Does a Doctor give you a scalpel, and say operate on yourself? FOAD, ASSdelphia. F YOUUUUUUUUU!!!!!!!!!!

  9. okay, I set up automatic bill pay with adelphia. And somehow I must have hit the submit button twice. So they took $439 out of my checking account and told me it was my own damn fault and too bad!!!!!!Not to mwntion you get a different damn office every time you call the 888 number, so you never know who to ask for. So I have spent almost 5 hours on the phone with them over 2 days with at least 5 people. I’m sick of explaining the situation to different people every other minute. ADELPHIA SUCKS DONKEY COCK!!!!!!!

  10. They suck in western NY also..we has a package deal that was $99 a month (not just introductory) and over time they kept inching up the price..and finally they told as we HAD TO change our package because they werent offering it anymore. What the f*ck is that? I had the same phone plan with verizon for years that they no longer offer..but they didn’t kick me out of it.
    I’m switching to a dish..screw them.

  11. They suck in western NY also..we has a package deal that was $99 a month (not just introductory) and over time they kept inching up the price..and finally they told as we HAD TO change our package because they werent offering it anymore. What the f*ck is that? I had the same phone plan with verizon for years that they no longer offer..but they didn’t kick me out of it.
    I’m switching to a dish..screw them.

  12. ADELPHIA INTERNET SUCKS REAL BAD!
    They always have 70%-100% packet loss in my area and they cannot fix the problem.

  13. Yup Adelphia sucks, that is for sure. I noticed my “Adelphia HIGHSPEED internet running slowly so I call tech support and they tell me that the broadband that I’ve been paying for since broadband hit my area a few years ago is the “low end” version and that if I wanted faster upload and download tomes I would have to pay ten dollars more per month. I agreed and now my internet connection is slower than ever. And the $80.00 per month price tag is ludicrous.

  14. Same is true in Northern Virginia…. I have never in my life dealt with a more disgusting company. When I moved to the area I was excited to finally free myself of a landline and get internet and TV all in one line. I moved in, got my digital cable, my DVR service, and my highspeed internet… The result? 2 Months later ordering a phone line and getting Verizon DSL. 3 weeks after that installing a dish and trying various ways to get a signal through the trees (believe me, I considered cutting down the trees but I dont think my apartment manager would have liked that)….. so when I couldnt get a line of site for the sattelite, I did the next best thing: dropped my Adelphia service to the basic cable package, turned in my DVR box and built a MythTV (www.mythtv.org) system. What impresses me the most is that they are STILL able to piss me off. Static on many channels, outages at least once a week — and this is just basic cable! Oh, but when it rains you lose your dish signal — thats what they tell me….. I wonder when they’re gonna tell people that if you sneeze the wrong direction it will cause an outage.

    …. I am still considering cutting down those trees!

  15. Same is true in Northern Virginia…. I have never in my life dealt with a more disgusting company. When I moved to the area I was excited to finally free myself of a landline and get internet and TV all in one line. I moved in, got my digital cable, my DVR service, and my highspeed internet… The result? 2 Months later ordering a phone line and getting Verizon DSL. 3 weeks after that installing a dish and trying various ways to get a signal through the trees (believe me, I considered cutting down the trees but I dont think my apartment manager would have liked that)….. so when I couldnt get a line of site for the sattelite, I did the next best thing: dropped my Adelphia service to the basic cable package, turned in my DVR box and built a MythTV (www.mythtv.org) system. What impresses me the most is that they are STILL able to piss me off. Static on many channels, outages at least once a week — and this is just basic cable! Oh, but when it rains you lose your dish signal — thats what they tell me….. I wonder when they’re gonna tell people that if you sneeze the wrong direction it will cause an outage.

    …. I am still considering cutting down those trees!

  16. So bankrupt Adelphia managed to BUY-OUT the apartment complex I am currently living in. 3 techs, 2 modems, new wiring/splitters/combination of those hooked up, and 525234656 phone calls later, my internet still sux. At least 3 disconnections on the hour every hour, my upload bitrate is as high as my download bitrate, which is literally impossible rite? how can i download at 986bps and upload at that very same speed? im paying for a premium service that goes “up to 6mbps” and dont even get 1mbps? sigh…., DSL isn’t even offered in my area!, DIAL UP isn’t even offered in my area! Is there no escape from the evil that is Adelpia???

  17. Adelphia only offers one rate of internet speed in my area, so I got it at their disgustingly high rate (like many other cities, they have a cable monopoly in my area). Two years later I had moved to another residence in the same area. Unbeknownst to me, all internet connections were now being offered at a lower speed AND lower price (but still only one high-speed internet version available: “the new “middle” speed one)…so I transfer service but get hooked up at the now LOWER speed. A year later I discover that I’ve been paying the premium rate for this new lower speed service. Call to get a refund/credit for my overpayment: they want to f–k me around and only give me half. Oh, and they’re stupid. The rep keeps insisting:”there are 3 speeds available” and keeps trying to claim “I’m getting the higher speed”. I’ve explained repeatedly they only offer the ONE speed in my area area,that my connection was hooked up at my new residence AFTER they began offering the new speed(not the lowest they have, the one in the middle). I couldn’t get it through her thick head that the highest speed isn’t even AVAILABLE in my rural area. Besides, if that were even remotely true: Why the heck would they be willing to let me have it at the lower price…Uhh, YEAH! THEY WOULDN’T!!! Ignorant Beatch! Supposedly her supervisor will call back in 24…not holding my breath for it. Adelphia makes me sick. Going to satellite ASAP!!!

  18. anyone who has adelphia now around los angeles please email me i have some billing questions i may be putting together a class action law suit to get those pricks!

  19. I’ve had all good expieriences with adelphia, the only problems i’ve ever had was my line getting cut but never anything that was adelphia’s fault. Nothing but good expieriences for over a year now.

  20. I just moved to the Orlando Fl area for school and was told to get Adelphias Cable internet. So like a good conformist I did so. Having had BrightHouse before and being very satisfied with them Adelphia doesnt match up even in the least. Constant outages, low bandwidth at all times, unnessary port blockages by the ISP, and bad customer service. Im sick of it and switching to some one else even if its DSL…

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