Time Warner Cable Experiencing Area-Wide Internet Service Problems

September 10, 2009 at 8:48 pm in LA, News, Online, Technology

IMG_1150It feels like deja vu all over again.  If Time Warner Cable (Roadrunner) is your ISP, and you have been having spotty Internet service all week, it’s not simply that Mercury is in retrograde.  I have been having “server not found” problems all week, and called TWC tonight.  They said they are having an L.A.-area-wide problem.  They didn’t know if it’s hackers this time.  I demanded credit for my lack of service, and they transferred me to another department (accounts or billing) .  They then issued me a $15 credit for multiple days without full service.  I thought that was a generous offering, since it represents at least 10 days of service.

Of course, that still doesn’t solve the service problem.  In the meantime, don’t forget to save your blog posts and other online writings in progress, early and often.

(Travis, sorry for stepping on your post so soon, but I thought that, if others are being driven nuts by this problem like I am, they would want to know about this asap tonight.  And if I wait, who knows if I would be able to publish it at all?)

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