Small request really.  Yesterday it was the ATT store in Pasadena.  IF you can’t manage your staffing and have to resort to a having us sign in.  Leave a pen.  Please?

Having worked retail management for quite a few years after college I get the concept of staffing to traffic flow.  Both retailers I was with used the Garr staffing plans that simply matched staffing levels to traffic.  Maybe my expectations are too high when it comes to service. Could ya at least leave a pen out so we can sign in if you are too cheap to set up a take a number dispenser?

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