I’ve been offline (except for my BlackBerry) for the past week due to a lack of DSL at my new home in SiFi. I don’t like being offline. Not one bit. It was with this in mind that the boyfriend attempted to have the DSL put into our new home early. As in, a week ago.
Unfortunately, this didn’t work. There was no dial tone, and no DSL, all weekend. And AT&T are clueless why. They say that it’s not on their end, since they have run some sort of magical pulse through the wires to determine that yes, our phones should be working. Now, they’re sending out a technician. Only there’s a condition. If the problem is their fault, they’ll pay for it. If it’s our problem (rat-gnawed wires, previous tenant induced damage), then we have to pay $50 for the technician, plus repairs.
WTF? I’ve never heard of this before. I always thought that all the phone equipment, right up until the jack, belongs to the phone company. Has the de-monopolization and re-formation of AT&T resulted in us all being responsible for our own wiring?
The technician comes Saturday, so I hope to have interweb again soon. Then I will look for the answers regarding the utility history of my building. In the interim, maybe the problem is that there’s a hex on the phone line – does anyone have a good spell to remove it?