Kyle on Kinkos

Is it just me or are the Kinkos in LA especially crappy? I remember going there in college and getting what I needed done no problem. Since moving to LA, I’d say about 100% of my Kinkos experiences have been nightmares. From ancient hardware, to employees with no idea what they are doing, it’s a trainwreck, as Kyle just found out…

“Ummm, ok, well, you have any way I can get the 30MB file I just scanned off of that computer?” I inquire.

“You could put it on a Zip disk,” he offers up.

At this point, my brain almost explodes. The girl next to me saw it, and sort of flinched.

ZIP DISK? HOW ARE THESE THINGS STILL AROUND, ANYWHERE? IS THERE ANY PC MAKER WHO WILL STILL EVEN PUT A ZIP DRIVE IN YOUR MACHINE? WHY DON’T YOU JUST OFFER ME A TAPE DRIVE, OR PERHAPS I COULD RECORD A DIGITAL COPY OF MY IMAGE ONTO A BETAMAX TAPE.

“Yeah, well that will get it off, but then I’ll have no way to get it myself, because it isn’t 1996 and no one I know has a working Zip drive anymore,” I reply, utterly exasperated, and still remembering that the meter is ticking on the computer that still holds my credit card in its reader slot like so much meatloaf in John Madden’s belly.

4 Replies to “Kyle on Kinkos”

  1. I love the people that work at Kinko’s. If I didn’t know any better, I would have thought they were government employees. I mean seriously; they make the DMV look like a customer service team made of perennial all-stars.

  2. I remember going to the Kinko’s in Westwood when they had the “free local phone calls” courtesy phone and these homeless guys would come in, make a copy, and use the phone for HOURS.

  3. “A man has got to know his limits” Thats what dirty harry said some time ago. And you need to know the limits of your vendors. Kinko’s is strictly for copying – yes, they’ve expanded their so called capabilities but not the requirements of the employees who work there. I don’t go to McDonald’s to eat healty, don’t go to kinko’s for anything more than simple copy and coallation.

  4. Its amazing that there are still branches that are living in the days of old. Although I cannot say that things will be changing quickly for the L.A. stores, things have improved a great deal here in the northeast. My suggestion, contact 1-800-2KINKOS and let them know what you feel how these branches operate. I would also fill out the customer comment cards. Come to my store, we’ll treat you right ;)

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